wood and disney
chartered accountants and business advisors


BUILDING AWESOME  FUTURES


BUILDING ~ AWESOME ~ FUTURES


The Advisors to Ambitious Entrepreneurs


Wood and Disney winners Customer Service award 2024
Accountancy Excellence awards 2024

Wood and Disney WINNERS

Client Service Award (Small Firms)

(National)

Judges’ comments: 


Wood & Disney have a clear vision and are highly intentional in their approach. The firm demonstrated a strong commitment to listening to clients and focusing on the impact they deliver. They also showcased a deep understanding of the client experience through a customer impact survey, measuring key metrics such as financial understanding, future confidence and improved cashflow.



Let's start with WHY we do what we do ...

 Wood and Disney are independent chartered accountants and business advisors. We help our clients Build Awesome Futures for the next generation because, for us, family is the most important part of our lives.

We believe ...

Our mission is “Using our skills with numbers we will provide strategic business advice to Ambitious Entrepreneurs to help them in Building Awesome Futures for themselves, their families and their communities enabling them to make better financial decisions and achieve their goals for success and wealth.


We believe we can help you can create a business that is truly exceptional and admired by customers, employees, and stakeholders alike.


We will work with you to create an AWESOME business that is:


  • Adaptable and Agile
  • Well-informed and Strategic
  • Embrace innovation and leverage technology
  • Sustainable and financially successful
  • Organised and Efficient
  • Motivated and Passionate
  • Exceptional Customer Experience

How we do it ...

Wood and Disney are NOT a traditional firm of  number cruncher accountants. We imbed ourselves in your business becoming a strategic partner, guide, counsellor, advisor. To achieve this level of integration,  Wood and Disney meet our clients at least quarterly, often monthly, to track progress, to make decisions and set new goals. We’re deeply committed to that. So, we only work with clients who commit to a minimum of quarterly meetings with us. 


To create an Awesome business you need AWESOME accountants: 


  • Advice: Expert, experienced, proactive and tailored
  • Well-informed: Deep understanding of your business and your finances
  • Excellent Communicators: Clear, concise, and supportive
  • Strategic Thinkers: Identify opportunities and mitigate risks to your business
  • Optimise Technology: Leverage tools for efficiency and insights
  • Meet Your Needs: Prioritise your goals and provide a  personalised service
  • Empathetic and Collaborative: Build strong relationships and foster trust.

Together we build a long term partnership with our clients giving them the advice and support they need to achieve their dreams and ambitions.


Are you thinking of changing your accountant?

Why Choose Wood and Disney?


Beyond the Numbers: Strategic Business Advice


Wood and Disney are more than number-crunching accountants.

We look beyond the numbers.

We use data-driven insights, giving you Strategic Business Advice, to build your business future.


Your numbers are important.


Your numbers are a window through which you can see the innerworkings of your business; the cogs that turn to power your business forward or the brakes that hold it back. The numbers don’t lie but they are open to interpretation and how they are used (or misused) is critical. That’s why you need an advisor with the financial expertise and experience to accurately analyse, understand and explain to you the insight your numbers give into your business’ performance. That’s why Wood and Disney make producing accurate and timely annual, quarterly and monthly management accounts for our clients, central to our service as they are the foundation upon which we build the advice that we give our clients. We ask questions, and interrogate the data to make sure your accounts are accurate and true. If your numbers don’t look right, we want to know why and will drill down until we are happy that they are correct. This is vitally important as we use your numbers as the starting point for the advice, planning and strategy development that we give you. If your numbers are inaccurate or just plain wrong, then any advice based on those numbers will be at best, suspect, at worst misleading and harmful.


Beyond the numbers – the wider picture


When advising a client, we start with their financial data. But, it does not give the full picture. For a start, your financial data gives a clear picture of the financial performance or position of your business at the date of production of the data, i.e. it is historical. Plus a successful business is made up of a lot more than just getting the financials right. We could use the analogy of the human body representing your business.


  • Business finances: can be thought of as the blood of the business, circulating throughout the system, providing nourishment and vitality. Healthy blood flow (strong cash flow) ensures the business functions effectively.
  • Business Infrastructure: This is the skeleton of the business, providing support and structure. It includes systems, processes, and resources that keep the business running smoothly.
  • Marketing and Sales: These are the muscles of the business, driving growth and revenue. They need constant exercise (campaigns, promotions) and nourishment (customer data) to stay strong and effective.
  • Operations and Customer Service: These are the soft tissues that support the structure and function of the business. They need to be flexible, adaptable, and responsive to the needs of the "body" (customers).
  • Branding and Reputation: This is the outward appearance of the business. It needs to be well-maintained, attractive, and reflect the health and vitality of the underlying structure.
  • Human Resources: This represents the brain of the business, responsible for strategic thinking, decision-making, and managing the team.
  • Technology: This is the nervous system of the business, enabling communication, coordination, and efficiency.


Wood and Disney look beyond the numbers at your business as a complete entity. We don’t claim to be experts in all aspects of business but we have been advising our clients for a long time now and have built up a mountain of experience in business. If we do not have the expertise in a particular area of your business that needs improvement, then we help you identify your need and introduce you to experts and specialists who we trust and are happy to recommend.


Beyond the business – you, your life and your aspirations


Running a business can be a lonely life. Many times business owners find it difficult to talk through their problems with colleagues, family or friends. Running a business can lead to great rewards, both financial and personal, but there is an increased chance of high workload, risk, and isolation, leading to high levels of stress, anxiety and depression. A Durham University 2018 study on the prevalence and co-occurrence of psychiatric conditions among entrepreneurs showed that they experience more depression (30%), and substance mis-use (12%), than comparative participants.


Wood and Disney’s mission is “Using our skills with numbers we will provide strategic business advice to Ambitious Entrepreneurs to help them in Building Awesome Futures for themselves, their families and their communities enabling them to make better financial decisions and achieve their goals for success and wealth.” One of our most important roles is to be there for our clients to talk to. All of our discussions are held in the strictest confidence. We are often a sounding board for new ideas. A supportive, sympathetic ear when you just need to talk through your worries. We take your hand (metaphorically) and help you take a step back; help you to see your problems in perspective.


We want to help you create a business that you can enjoy. Our focus is to:

  • give you confidence in your decisions,
  • to take away your worries,
  • to give you a stable and thriving business and
  • to alleviate the pressures on you.


We want you to enjoy being in business and have fun at work and have more time to spend with those who are special to you. We believe that most business people want the same.


Award winning Customer Service

At Wood and Disney, our focus is to build long-lasting, strong, relationships with our clients, to foster trust and to deliver excellence.


In October 2024, our excellent customer service was recognised, with the Client Service Award at the Accountancy Excellence National Awards.

Wood and Disney winners Customer Service award 2024

Judges’ comments: 


Wood & Disney have a clear vision and are highly intentional in their approach. The firm demonstrated a strong commitment to listening to clients and focusing on the impact they deliver. They also showcased a deep understanding of the client experience through a customer impact survey, measuring key metrics such as financial understanding, future confidence and improved cashflow.

How do Wood and Disney excel at delivering outstanding, award winning, customer experience?


We really get to know our clients and their business


Wood and Disney take the time to personally get to know all our clients and their businesses so that we understand each client’s unique situation and challenges. We visit their business premises. We respond promptly to their questions. We hold review meetings with most of our clients quarterly if not monthly. We are available to talk through their problems and are a sounding board for their ideas. We take the TIME to build trust and confidence. 


We go above and beyond


Our clients see their monthly payments to Wood and Disney as an investment rather than a cost. An investment in thoroughly analysing their issues, conducting research into their problems, and developing comprehensive solutions. Rushing through client business problems can lead to superficial advice, missed opportunities, and ultimately costs you money. It can lead to errors, omissions in your accounts, tax returns and financial affairs which, with fines and penalties, can prove extremely expensive. Plus, it can lead to costly mistakes if you make decisions based on inaccurate or completely wrong financial data. By investing in Wood and Disney you are investing in our expertise, experience and the time we take with each individual client to deliver accurate financial data and high-quality, tailored solutions that effectively address each client’s individual needs to achieve their personal, desired outcomes.


We are available when you need us


  • Our office is manned 5 days a week 9am to 5pm. There will always be someone on hand for you to speak to.
  • You will always have more than one contact so if your main contact is, for example, on holiday, there will always be another of our team, whom you will know, to help you.
  • We aim to respond within 24 hrs to every email or message we receive. We may not always be able to give you an immediate detailed answer to your query, sometimes we will need a few days to fully answer you, but you’ll know that we’ve got your message and that we are working on it.
  • All our clients records are held in the cloud so we can access them anywhere and any time, to give you the most up to date information - real time information.
  • Similarly, you can access your financials and records 24/7, anytime and from anywhere.

We are proactive


When you appoint Wood and Disney you won’t just hear from us once or twice a year when your final accounts are due or at tax return time. Investing in Wood and Disney means that we regularly, actively engage with our clients, providing ongoing proactive support and guidance. We monitor progress, anticipate potential obstacles, and adjusting strategies as needed. We work with our clients to set financial, business and personal goals, which we support them in achieving with proactive advice based on a foundation of in-depth knowledge of their business, and unique challenges.


We deliver SUCCESS


Building a successful business requires time, it doesn't happen overnight. To build a thriving, resilient business you need a strong foundation, to overcome challenges, and continuously improve. Wood and Disney help our clients throughout their journey. For some, we are there at the beginning, making sure that their new business gets the best possible start, grows and thrives. Other clients come to us when their business lacks direction, has ceased to grow or has started to decline. We help them reboot their business, find a renewed vision and drive them back on to the road of long term sustainable success. Others come to us when they have hit a challenge of which there are a myriad of examples. We help them identify the root cause of their business problems and come up with strategies and solutions to get them out of trouble and set them back on course to success.


When you appoint Wood and Disney, you are investing in our commitment to you, to deliver sustainable success.


Expertise, Experience and TIME, invested in your business

Think of Wood and Disney as an investment in your Business


You may not see that the cost of an accountant is actually an investment. But with Wood and Disney, our results say otherwise:

 

  • Our most recent client data shows that the average age of our company clients is 12.68 years,  defying the norm of business failures - the average age of a company at Companies House is just 8 years old; only 28% of businesses survive more than 10 years.
  • Our clients' net asset values (retained profits after dividends and an indicator of resilience and longevity) have grown on average by 241% in the last five years and 582% in the last 10 years.

 

The Wood and Disney difference is that we combine expertise and experience with TIME invested in your business.


Expertise


Wood and Disney are: Qualified, Professional Chartered Accountants - with the certificates, ongoing training and experience to back it up.


  • Wood and Disney are qualified Chartered Accountants – Members and Fellows of the Institute of Chartered Accountants of England and Wales (ICAEW) and accredited members of the ICAEW Business Advice Service. We are regulated by the ICAEW and have to undergo continuous professional development (CPD) training each and every year to ensure and prove that we are fully up to date with the latest changes in financial standards and laws.


  • Just because we are experts that doesn’t mean that we will try to dazzle you with jargon. We know what we are talking about. It is our job to explain to you, in a manner that you will understand, financial regulations and technical details. We don’t expect you to blindly believe us. We want to make sure you understand why we recommend taking actions and making the decisions we suggest for your company and understand the full implications of those decisions and the results we expect to see. 
ACA
ICAEW Business Advice service

Experience


Anybody who runs a business knows that success in business depends on a lot more than just qualifications and memberships. At Wood and Disney, the two directors have 70 years of experience between them and over half of the team have been with Wood and Disney for more than 20 years each. That may make us seem very old and we’re certainly not spring chickens! BUT it’s very rare for a client to come to us with a problem that we haven’t seen before and successfully solved for our clients. As the old saying goes “Experience is the Father of Wisdom” .


We don't just have experience advising our clients; we have the sort of experience you only get from running a business yourself and exposure to the challenges and pressures that fall on the shoulders of every business owner and manager. 


  • Wood and Disney have first hand business experience – not just fresh faced out of uni, going straight into an established accountancy firm; we have real life practical experience of starting, building and running our own businesses. We know how difficult it is establishing and growing a business from first hand experience. Struggles with cashflow and growth, raising finance, getting our marketing mix right, finding and developing staff, we’ve faced all of these difficulties and many more. Nobody, family, friends or government, has ever given us a golden ticket to success – everything we have, we’ve built ourselves through hard work and creating opportunities ourselves.


  • Wood and Disney understand what it’s like to face the pressures of running a business, the worry, the sleepless nights, the feeling of being alone and not sure of the best course of action, working all hours. Working to provide a better future for yourself and those that are important to you. We’ve been there and done it. We’ve made mistakes and learnt from them. We’ve survived through the early 1990’s recession (inflation peaked at 9.5% in 1990, with interest rates hitting a high of 14.8% on Black Wednesday), the 2008 recession (the deepest UK recession since WWII) and the Covid-19 pandemic. We use our experience of running our own businesses and helping our clients through the good times and bad, to make sure that the advice we give you is practical and works so that your business is resilient and thrives.


So yes, we are professionally qualified as Chartered Accountants – Members and Fellows of the Institute of Chartered Accountants of England and Wales (ICAEW) and accredited members of the ICAEW Business Advice Service, but we also have many, many years of experience advising clients both on the financials of their business and delivering pro-active business advice. But, perhaps more importantly, we are business owners. We know how to deliver success in our own business and in our clients' businesses.


TIME


Most accountants have a business model based on maximising the number of clients they have, to maximise turnover and profits. They will quote an attractive fee to gain your business, with the intention of delivering on their promises of business advice and support. In reality, to cover their costs and make a profit at the fees they quote, they are unable to give you the TIME needed to fulfil those promises. It’s a numbers game. You can do the maths. Lower fees mean more clients are needed to deliver a profit, which in turn means less TIME per client, hence less advice and support.


Wood and Disney do not have a business model based on maximising the number of clients. The expertise and TIME we devote to our clients, is why Wood and Disney are sometimes a little more expensive. Wood and Disney limit the number of clients we take on, so that we can dedicate TIME to each client. That’s the Wood and Disney difference.


We are up-front that we only work for Ambitious Entrepreneurs. We work with clients who are serious about building a successful, resilient business for the long term. Clients work with us, in partnership, to grow their business, achieve their goals, and build resilient, sustainable businesses. Because, with Wood and Disney, you are investing in your business not just paying for a set of accounts.

  • TIME to get to know you and your business
  • TIME to deliver quality
  • TIME to deliver proactive advice
  • TIME to deliver success

We are sometimes not the cheapest option, but we are the best investment you will ever make in your business!


And whilst we’re on the subject…

Here are 10 other Great Reasons to Choose Wood and Disney ...


We are Qualified Chartered Accountants and Business Advisors

Wood and Disney are qualified Chartered Accountants and Business Advisors, regulated by the Institute of Chartered Accountants of England and Wales (ICAEW) and qualified members of the ICAEW Business Advice Service. As qualified chartered accountants and business advisors, we are strictly regulated. Sadly not all of the accountants you meet will be qualified to the same level and some may not be qualified at all. The term accountant is not regulated at all so anyone can claim to be an accountant. Would you let an unqualified dentist drill into your teeth, so why would you risk your financial affairs in the hands of an unqualified person?

Regular training and professional development
As qualified chartered accountants all our team have to undergo ongoing training throughout the year, every year. This ensures we remain up to date on all relevant legislation, increases our experience and allows our expertise to continue to grow. Why would you use an accountant who cannot guarantee to be totally up to date with current tax legislation?
Professional development

Real world Business Experience - Advice that's Proven to Work

Wood and Disney  live and breathe all things to do with business, using real world experience gained over many decades. Yes, we are also professionally qualified business advisors and members of the ICAEW Business Advice Service. But, the quality of our advice is based on more than just letters after our names. Fundamentally we are business owners who happen to run the business of an accountancy practice. It’s not a sideline, or an after-thought, or pretty words to put on our website. It’s what we do day in and day out and that means practical advice that is proven to work. In 2023, Peter was named Top 10 Business Advisor of the Year in the Helm global awards. 
Trusted for 48 years
We’ve been doing this for ages. Since 1975 in fact. Some of our early clients are still with us although they may be a little greyer and more wrinkled now. One thing we have learnt over the years is that we’re pretty good at what we do. We don’t expect you to take our word for it though, so we offer you ten written guarantees to give you total peace of mind. In essence we’re so confident about the quality of our service that if at any time you are not completely happy with our work please discuss it with us immediately. Our ten written guarantees are on display in our office so come in for a coffee and be blown away.

AND ... We have the awards to prove it.

In October 2024, Wood and Disney won the national award for Client Service in the Accountancy Excellence Awards.


The judges comments included: "Wood & Disney have a clear vision and are highly intentional in their approach. The firm demonstrated a strong commitment to listening to clients and focusing on the impact they deliver. They also showcased a deep understanding of the client experience."


The Client Service Award is widely regarded in the profession as the most hotly contested and prestigious award at the biggest awards night in the accountancy profession calendar. 



Jargon free, friendly, no nonsense approach

We’re easy to work with. We are professionally qualified chartered accountants with all the technical knowledge and expertise that our qualifications encompass. We keep things simple and offer a friendly, practical and no nonsense approach to advice, accountancy and tax. We don’t use complicated language, keeping our office a “jargon free zone”. Even the mention of “debit” or “credit” in front of a client is a hanging offence.

Clear and Transparent Pricing - Award Winners

We promise to always be upfront about our fees. We don’t mean that vague “…you will be charged on an hourly rate dependent upon the experience of the member of staff…” rubbish either. Would you eat in a restaurant if you didn’t know the cost until dessert?? We wouldn’t either. That’s why you get a menu of services to choose from. No nasty surprises and no hidden costs. In fact, we were awarded a Clear & Transparent Pricing award by GoProposal.com in 2019.

Technology Leaders - Holders of 4 Technology Awards

We don’t like to brag but we are leaders in technology too with 4 technology awards under our belt including the 2015 “Most Innovative 2-4 Partner Firm” awarded by the 2020 Group of Accountants in 2015. We won the AVN Practice Differentiation award in 2017 and the AVN Changing Lives award in 2018. We are a paperless office and have been since 2003 meaning no lost files and immediate document recovery.

Constantly improving service
Wood and Disney never rest on our laurels and are always looking to improve the quality of our service. Your opinions are vital to us and we really do listen. We will always do our best to make the changes you need, if indeed you really need them. Ice cream Tuesdays never really caught on after all…

We are Cloud Accounting Specialists

Wood and Disney have been using cloud accounting software since 2008, in fact we were one of the first practices in the UK to see the potential of the cloud and start to move our clients onto cloud accounting systems. All of our staff are trained in cloud systems and cloud accounting solutions. 

Leveraging Technology
Wood and Disney are experts in many cloud accounting apps and use many apps to manage our own business, saving us both time and money. Wood and Disney will help you to identify the technology that will help you to achieve these goals including CRM, performance measurement technology, cloud financials and apps. Leveraging technology is currently where the most successful businesses are spending their money.

Your data is secure & safe with us

Continuing on the theme of technology, accountants hold masses of personal data about their clients yet few can offer guarantees about their security. GDPR still appears in the news with massive fines potentially bankrupting businesses. Cyber security breaches are constantly being recorded so why do most accountants ignore it? Wood and Disney felt so strongly about safeguarding our clients’ data that we reviewed our systems and processes to ensure they were in line with the highest standards of information security management. So that you can rest assured that you don’t have to worry about the security of your data.

Familiar Faces and Staff Retention

At Wood and Disney you will find familiar faces. We have been advising clients in Colchester, Essex, for over 45 years. We have been incredibly lucky to retain so many of our staff for such a long time. This means that you will continue to see the same faces for the many years you are with us. Three of our team have been with us for over 20 years so we must be quite nice to work for. You will get to know key members of our team and importantly they will get to know you and understand your business.

Find out more...


We get to really know you - excellent customer retention

Our client retention record is one thing that gives prospective clients complete peace of mind, helping them feel in the safest possible hands. We firmly believe that high levels of honesty, trust, and just following through with what we say is what keeps our clients from going anywhere. That and the ball and chain of course.

In October 2024, Wood and Disney won the national award for Client Service in the Accountancy Excellence Awards, against stiff opposition. This is widely regarded in the profession as the most hotly contested and prestigious award at the biggest awards night in the accountancy profession calendar. 

 Easy to find, park and awesome coffee

We are easy to get to and easy to find. Our offices are on the outskirts of Colchester, just off the A12 and so there is no need to queue endlessly to get into Colchester Town Centre. We have free parking for our visitors and awesome coffee.

Wood and Disney Awards and Finalists

Wood and Disney's professional best practice recognised with another award!

Wood and Disney pride ourselves on leading the way in Best Business Practices. Our professionalism and high ethical standards, delivering expert financial and business advice and services to our clients, has been recognised many times. Now the highest standards we set for our professional relationships with our suppliers and business partners has also been recognised with the The Fair Payment Code (FPC) Gold Award  for the high standard of our payment practices.

You can find out more about the Fair Payment Code and why Wood and Disney consider prompt payment so important and fundamental to our relationships with our suppliers, in our blog:


>> Wood and Disney leading the way in Best Business Practice

Wood and Disney WINNERS

Client Service Award (Small Firms)

(National)

Wood and Disney winners Customer Service award 2024

Judges’ comments: 


Wood & Disney have a clear vision and are highly intentional in their approach. The firm demonstrated a strong commitment to listening to clients and focusing on the impact they deliver. They also showcased a deep understanding of the client experience through a customer impact survey, measuring key metrics such as financial understanding, future confidence and improved cashflow.

February 2023:

Peter Disney named Top 10 Business Advisor in Global Awards

Peter Disney, chartered accountant, business advisor and managing director of Wood & Disney, has been announced as Top 10 Advisor of the Year in the Helm’s annual global ranking of independent accountancy and business advisors. 


Find out why Peter is a Top Global Business Advisor

July 2023:

Wood and Disney finalists in the Small Firm of the Year 2023

(south of England)

Southern Finalist 2023

Accountancy Excellence Awards 2023

September 2023:

Wood and Disney finalists in the Business 2 Business category

Essex Business Awards

"For companies demonstrating as part of their business to business strategy a successful track record of adding value to their customers' business through an understanding of partnership, responsiveness and their customers' own business drivers." Essex Countywide Business Awards 2023


Take Part and Download for Free ...

Take our FREE, FUTURE BUSINESS ASSESSMENT to find out how future proof your business is!

  • only 40% of businesses last more than 5 years,
  • only 27% of companies are over 10 years old and 
  • only 10% are over 20 years old. 


It's multiple choice, easy and quick to complete and you'll receive a personal PDF report with detailed feedback on what we can do to improve your business longevity and resilience.


Take the Future Proof Business Assessment NOW and find out!

Tell me more about the Future Proof Business Assessment

The Wood and Disney New Business Kit 2023/2024 is now available for download

Starting a new business is not easy or risk free ~ 60% of start ups will fail within the first 5 years of trading (ONS). It’s not enough to be passionate about your new product or idea, or even commit every waking hour and your savings to keep it afloat.


But it's not all doom and gloom! With our guide to starting a business we show you the skills that you can learn to ensure that your business succeeds, grows and thrives.

 

So download your free copy today!

Download the 2023/24 New Business Kit

Are you ready to Build an Awesome Future for you and your business?

Give us a call now ~ after all, what have you got to lose?

5 minutes that could transform your business life


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“The journey of a thousand miles begins with one step” Lao Tzu